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IT Infrastructure Support
IT SUPPORT As the IT support Brisbane businesses rely on for IT support, ITM Solutions recognises that for those business entities with minimal support requirements, entering into an IT support contract is really not a viable option. Hence we offer a casual or Reactive IT support service as well asConsultation
CONSULTATION IT Consultation Why go to the trouble and expense of establishing and maintaining your own IT support department when you can take advantage of our IT outsourcing Brisbane service? Save on HR, super and sick leave costs as well as the hassle of hiring and firing. We already haveHardware/Software Sales
HARDWARE / SOFTWARE SALES As well as being a leading provider of IT support and IT consultancy services in Brisbane, ITM Solutions also supplies both software and hardware to our clients. We have a strong relationship with IBM and we deal exclusively with IBM servers. We can provide you withIT Systems Support
IT SYSTEMS SUPPORT ITM Solutions has a company ethos of providing the “Complete Corporate Computing Solution” to business clients. ITM Solutions support capabilities reflect this commitment. ITM Solutions offers a number of Support Options with three main distinctions Reactive support – Casual support on a Reactive basis, Proactive Support –Microsoft Supported Systems
MICROSOFT SUPPORTED SYSTEMS ITM Solutions is the Microsoft Systems Solutions Provider of choice for many business operations in the Greater Brisbane region. Microsoft systems are synonymous with business applications and work processes. As such, ITM Solutions has dedicated its core support role to that of supporting Microsoft based systems andLinux and Apple Mac Support
LINUX AND APPLE MAC SUPPORT Linux and Apple Macintosh Support ITM Solutions supports Linux and Apple Macintosh in the Greater Brisbane Region. Our specialist support team can assist you in the following areas; Linux Debian RedHat Enterprise Server Fedora Ubuntu Apple Macintosh (Mac) Traditionally, Mac's are more home use orientedReactive Casual Support
The support offering suitable for smaller business budgets. ITM Solutions provides reactive, casual support as required. There are no contracts.Proactive Support
Designed for the moderate size business budget, Proactive support encompasses a number of options designed to ensure that your business is running effectively according to your requirements.Managed Services
Managed services are designed for the larger business budget that cannot afford staff downtime or work interruption.Project Management
PROJECT MANAGEMENT Co-ordinating something as simple as an office move can have disastrous consequences for the inexperienced. Using experienced professionals to carry out your project results in a planned, efficient and successful outcome every time. Professionals know what issues can occur and how to avoid them, they know what stepsIT Outsourcing
IT OUTSOURCING IT Outsourcing - Greater Brisbane Region Whether you currently maintain internal IT staffing positions or are not quite at the level where you require a full-time IT staff member, ITM Solutions outsourcing options can be tailored to fit your requirements and budget. Specialist advice, upgrades, projects and implementations.Auditing / Compliance
AUDITING / COMPLIANCE Compliance Requirements Every Australian Industry is required to operate within the framework of standards administered by Standards Australia. These are enforced and regulated by the Australian Securities and Investment Commission and the Australian Prudential Regulation Authority (APRA). Some specific Industries also endorse 'optional' accreditation bodies from whichDisaster Recovery
DISASTER RECOVERY "The over-riding purpose of a disaster recovery plan is to turn a possible disaster into a fast and simple, planned recovery!" -Thomas Hayes 2004 The only way to avoid a disaster that causes an historical average of 90% of corporate entities to enter bankruptcy is through prior planningCisco / IBM Support
CISCO / IBM SUPPORT Cisco Support Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offeringsSmart Phone Support
SMART PHONE SUPPORT In our new world of instant communication you can’t afford to be left in the dark or out of contact. ITM Solutions has the experience and technical skills to ensure you are always able to keep in touch with your office and clients. We specialise in most
Ancillary Services
ANCILLARY SERVICES As Brisbane's only Complete Corporate Computing provider, ITM Solutions invests time and resources into ensuring that all your IT related needs are met. Whatever your requirements, ITM Solutions either already provides that service or will source it for you. ITM Solutions does not abandon you to dealing withOffice Relocations
OFFICE RELOCATIONS Relocating your Office in the Greater Brisbane Region? Are you finding out now that there is a lot more involved than first suspected? The Unpleasant Truth. Office relocations can easily be one of the most costly – and disastrous – projects ever carried out by corporate entities inCabling / Electrical
CABLING / ELECTRICAL Data Cabling and Electrical Installation and Repair – Greater Brisbane Region Minimise the risk of engaging the services of an electrical or data cabling contractor. Ensure they arrive to carry out the work at your mutually agreed time. Ensure all work carried out is of the highestWeb Hosting / Design
WEB HOSTING / DESIGN Web Design and Development Exa has been working closely with ITM Solutions and a number of ITM’s corporate clients to provide professional web development and ‘web presence’ at a reduced cost. We are proud to be a close partner with a company such as ITM SolutionsSQL Programming
SQL PROGRAMMING SQL Programming SQL is the programming language that Microsoft Access and a number of other database applications are written in. To custom build a database, speed up the response of an existing one or simply carry out maintenance and perform a tune up, engaging a professional SQL programmerTechnical / Professional Training
CTS TRAINING PROFILE www.ctstraining.com.au Having worked closely with ITM Solutions corporate clients for nearly a decade to provide expert level corporate training at a reduced cost, we are proud to be a close partner in providing solutions for training on their behalf. ITM Solutions strives for perfection in their serviceTelecommunications VoIP, PBX and Mobile
TELECOMMUNICATIONS VoIP, PBX and Mobile Telecommunications Due to the ever narrowing gap between Computer networks and Phone systems, aligning corporate telecommunication requirements with current computing networks requires an integrated solution. It requires a close working partnership between your specialised IT support and a highly capable and specialised telecommunications company. ThisHard Disk Recovery services
HARD DISK RECOVERY SERVICES Hard Disk Recovery In the event of a hard disk failure or data corruption issue that requires data recovery, ITM Solutions can provide a number of recover services. ITM Solutions engineers can recover; Failed Hard Drives Accidentally deleted files Corrupted files System state information RAID fileEnvironmental Disposal of old equipment
ENVIRONMENTAL DISPOSAL OF OLD EQUIPMENT Environmental Office Equipment Disposal – Greater Brisbane Region Supporting the need for Australian business to become more environmentally aware, ITM Solutions provides a service that reduces the environmental footprint caused by inappropriate disposal of old computer network equipment. Unused / retired equipment takes up valuable
Hardware and Software Procurement
HARDWARE AND SOFTWARE PROCUREMENT Complete Corporate Procurement With over a decade of experience providing business grade equipment and software to the corporate market in Brisbane, ITM Solutions knows what equipment is reliable and effective, whilst providing the highest return on cost of ownership available. ITM Solutions specialises in business gradeServer Supply
Complete Corporate Procurement With over a decade of experience providing business grade equipment and software to the corporate market in Brisbane, ITM Solutions knows what equipment is reliable and effective, whilst providing the highest return on cost of ownership available. ITM Solutions specialises in business grade solutions and can tailorWorkstation and Laptop Supply
WORKSTATION AND LAPTOP SUPPLY With over a decade of experience providing business grade equipment and software to the corporate market in Brisbane, ITM Solutions knows what equipment is reliable and effective, whilst providing the highest return on cost of ownership available. ITM Solutions specialises in business grade solutions and canSoftware Licensing
SOFTWARE LICENSING With over a decade of experience providing business grade equipment and software to the corporate market in Brisbane, ITM Solutions knows what equipment is reliable and effective, whilst providing the highest return on cost of ownership available. ITM Solutions specialises in business grade solutions and can tailor aMiscellaneous Network hardware
MISCELLANEOUS AND NETWORK HARDWARE With over a decade of experience providing business grade equipment and software to the corporate market in Brisbane, ITM Solutions knows what equipment is reliable and effective, whilst providing the highest return on cost of ownership available. ITM Solutions specialises in business grade solutions and can
IBM Solutions
IBM Solutions
Industries
Health Care
HEALTH CARE ITM Solutions provides IT support Brisbane companies of all kinds rely on us for. When it comes to the healthcare industry, we are the IT consultancy Brisbane healthcare providers turn to us to provide them with quality software and the IT support to back it up. As wellLaw
LAW ITM Solutions is a leading provider of the IT support Brisbane legal firms require. Brisbane, Ipswich and Gold Coast law firms rely on us as the IT consultancy to provide them with quality software and the IT support to back it up. As well as the Cisco network support,Accounting
ACCOUNTING ITM Solutions provides IT support Brisbane companies of all kinds rely on us for. When it comes to the healthcare industry, we are the IT consultancy Brisbane healthcare providers turn to us to provide them with quality software and the IT support to back it up. As well asOther Industries
OTHER INDUSTRIES No matter what your industry, ITM Solutions has the IT support network capabilities to help you maximise your company’s effectiveness and add to your bottom line. Our experience and expertise in providing a wide range of IT services to a host of Brisbane businesses means we are theSupported Industries
SUPPORTED INDUSTRIES What industries are supported by ITM Solutions? ITM Solutions provides IT outsourcing solutions to a diverse range of private and public industries. With a particular emphasis on legal, accounting and healthcare services, ITM Solutions supports a diverse client base including education providers, financial providers, manufacturers, architects, transport services,ITM Industry Specialisation
ITM INDUSTRY SPECIALISATIONS Your Industry sector, whilst sharing a common base with all Server networks, does have some specifics that are unique. Mostly these differences are in regard to specialist software applications that your industry requires. For certain selected industries (Listed below), ITM Solutions has specifically researched and sought expertise
Company
Contact Us
Contact ITM SolutionsAbout Us
ITM Solutions has, from a humble beginning, become a leading provider of corporate computing support for the Greater Brisbane region.Careers with ITM
CAREERS ITM Solutions is an equal opportunity employer. As our IT consultancy and IT support services continue to grow and more businesses realise IT outsourcing is the sensible, cost-effective solution, positions do become available. If you are interested in joining the ITM Solutions team please forward your resume along withIndustry News
ITM Current Projects / Achievements
ITM CURRENT PROJECTS / ACHIEVEMENTS Current Projects Achievements Queensland Education IT Support is continuing to present challenges as the need for more advanced technologies to support our children’s learning is being stifled by a large cut in funding for schools across Queensland. The QSITE conference being held in September thisCharities Supported
CHARITIES SUPPORTED Work with Charities and Environment Being an Environmental Warrior and Community Supporter, ITM Solutions generously supports many charities and community organisations that either actively provide assistance to our wonderful Australian wildlife or to our Communities as a whole. ITM Solutions believes that supporting these charitable or ‘not for
Case Studies
CASE STUDY RECOVERING FROM A DISASTER A Worrying Situation On the 14th of January, the offices of the Brisbane branch of the Milton Financial Group (MFG)** were flooded, destroying furniture, telecommunications equipment and causing structural damage to the office itself. Luckily, the MFG employees (40+) work primarily remotely with notebookSystems Upgrade
SYSTEMS UPGRADE Content to come.

