Microsoft Supported Systems, IT Systems Support, Support Services, Brisbane



MICROSOFT SUPPORTED SYSTEMS

ITM Solutions is the Microsoft Systems Solutions Provider of choice for many business operations in the Greater Brisbane region.

Microsoft systems are synonymous with business applications and work processes. As such, ITM Solutions has dedicated its core support role to that of supporting Microsoft based systems and products. To obtain true fluency and expertise in Microsoft products involves a significant financial commitment in terms of ongoing training, certification and accreditation.

This strong, annual commitment by ITM Solutions ensures that clients enjoy the following benefits;

  • Trained, certified personnel,
  • Fast issue resolution,
  • Resolution and Implementation as per Microsoft standards,
  • Expert advice,
  • Reduced interruptions to workflow,
  • Increased security and data protection, and
  • Realisation of the full potential of software purchased.

For a Microsoft product to run effectively in a business environment, it must be installed and configured correctly to suit that unique environment. Employing certified and trained professionals to carry out these services ensures full operability, stability and security. To use a metaphor, it may not be best practice to employ a doctor to carry out dental work even though the doctor would know the basics.

A brief overview of some of the more commonly used and fully supported Microsoft products that have been recently released is included below:

Microsoft Server

Windows Server 2008 R2 is the newest Windows Server operating system from Microsoft. Designed to help organisations reduce operating costs and increase efficiencies, Windows Server 2008 R2 provides enhanced management control over resources across the enterprise. It is designed to provide better energy efficiency and performance by reducing power consumption and lowering overhead costs. It also helps provide improved branch office capabilities, exciting new remote access experiences, streamlined server management, and expands the Microsoft virtualization strategy for both client and server computers.

The Microsoft Server Platform product family continues to provide the perfect solutions for every business environment ranging from the Small Business Server designed to support the smaller business size to multiple server farms across multiple physical locations supporting the truly global corporations.

Exchange Server

Microsoft Exchange Server, the cornerstone of Microsoft’s Unified Communications solution, is a flexible and reliable messaging platform (Email predominantly) that can help you lower your messaging costs by 50-80%, increase productivity with anywhere access to business communications, and safeguard your business with protection and compliance capabilities that help you manage risk.

Now, more than ever, your organisation requires cost-effective and flexible communication tools. With Microsoft Exchange Server 2010 (the latest release of the Exchange Server family) you can achieve new levels of reliability and performance with features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater mobility.

Microsoft SQL Server

Line-of-business applications (LOB) are the critical link between the IT department and the business. The ability to securely and reliably store, centralise, manage and distribute data out to users is key to these LOB applications. SQL Server 2008 provides businesses with a high performance database platform that’s reliable, scalable, and easy to manage. SQL Server 2008 R2 builds on the 2008 release and helps IT departments provide even more cost-effective scalability on today’s most advanced hardware platforms using familiar SQL Server administration tools.

Microsoft SharePoint

Web based databases (Internal and External) are becoming fundamental in any office which wants data easily accessible for company functions. Able to integrate with Microsoft Outlook, and all other Microsoft Office products, Microsoft SharePoint is quickly becoming another communication asset to the fast paced businesses of today. While complex to install, configure and integrate into your company workflow, the rewards can be outstanding in terms of streamlining processes and procedures.

Microsoft SharePoint Server 2010 includes several key enhancements and additions. The ribbon, part of the redesigned user interface, helps you get your work done faster by placing commands on task-based tabs that are easy to navigate. Work across multiple Internet browsers such as Microsoft Internet Explorer 7.0 and 8.0, Firefox 3.0, and Safari 3.0. Finding and working with features such as SharePoint sites, lists, wikis, blogs, and permissions is now easier and more streamlined. New social networking features help you more easily locate the people and information you are most interested in. With new enterprise content management features, improvements to Search, and improved collaboration tools, you can work in Microsoft SharePoint Server 2010 more efficiently and intuitively.

Microsoft Internet Security and Acceleration Server (ISA Server)

Microsoft ISA Server is a product designed to seamlessly protect your network from external unauthorised access. It also provides the ability to control or log the web traffic from your network giving greater management control over access to internet email sites and social sites such as Facebook and YouTube. (Facebook © 2010 / © 2010 YouTube, LLC)

The latest offering of this powerful application has been added to a whole host of further enhancements and is now part of the new Forefront suite.

Microsoft Windows Workstations

Microsoft Windows operating systems form the basis for over 87% of business workstation use today. The latest offering, Windows 7, has been a large improvement on its poorly regarded predecessor (Windows Vista) and is fast proving to be as stable as Windows XP with a huge array of extra, and useable, features. Whilst comparatively still in its early days of release, the uptake of Windows 7 and praise for its useability and functionality is high.

Microsoft Office

Microsoft Office 2010 (The latest offering in the Office product family) offers flexible and powerful new ways to deliver your best work—at the office, at home, or at school. The suite comprises a number of applications that are used in everyday business operations including;

  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Publisher
  • Microsoft PowerPoint
  • Microsoft Access
  • Microsoft OneNote

Create standout reports and presentations with tools that help you capture your ideas more creatively. Stay connected to your projects, even when you’re away from your computer, with access to Office files via Web browser or Windows phone. Work efficiently with others by sharing, editing, and reviewing files at the same time—even across geographies and time zones.

With Office 2010, you’re in control, getting things done and producing amazing results however and wherever you work best.

Further Information

ITM Solutions is committed to providing dependable and reliable solutions to suit business needs. For further information on which options would be suitable for your business needs, contact us online or call our friendly staff on 07 3376 3033.